Service Desk

Close Outlook Local the employees signature file on NDFS  \\ndfs\Signatures\  On the users PC navigate to the following location : c:\Users\<Us...

copy get-pip.py from the networked "package" folder into C:\Python27\ArcGIS10.3 (will require admin signin) we will set a local variab...

Problem: Outlook calendar various issues: Reserved meetings not displaying on target calendar. Meeting invitation responses not arriving to m...

Description from Incident 30061: The field for the individuals you wish to send an email TO is not showing up, thus I cannot send emails. Solutio...

To add a custom contact to your Cisco Jabber please do the following: Go to the gear icon Choose File Choose New Choose Custom Conta...

Multiple failures when installing software Missing .NET 3.5 on Windows 10 Symptom: A newly imaged Windows 10 system suffers repeated or incompl...

To change the path go to SETTINGS / FOLDER LOCATIONS  Enter correct path. Save.  An alternative method is to directly edit the M...

Symptom:  User reports (typically LAD Dallas office) that they are “missing’ specific tool pallets when using AutoCAD. Cause: This report is be...

Symptom:  Revit 2016 (no other versions are affected with this error) crashes when attempting to open and/or use Keynote Manager (version 15.0.5.6898.0 o...

To borrow an AutoCAD license to use off our network you must first be ON our network. It's easiest to borrow the license while in the office before ...