Service Desk

Bluebeam 2017 have be slow to refresh the page on high resolution monitors. Progress bar is slow. Possible Solution: Change the Renderi...

Problem: PDFs come out with gibberish characters. Most OK but some are unreadable. Solution: Verify which PDF writer is being used. This...

Symptom: Revit (any version can be affected with this error) cannot see the REVITHOSTSERVER when attempting to open a model from Revit Server. Cau...

Kim's laptop seems to be having an issue where she opens a revit drawing, and can navigate through it only on the sidebar. She cannot see any of the dra...

I am receiving the following error when trying to open Revit 2016. It will then fail and not open the program. "An error has occurred while dra...

Open "Run" and type winver and click OK A new window will open displaying the Windows information.

Upload attachments for Expense Reports cannot have special characters in the name such as: !, @, #. Workaround is to rename the attachment without sp...

When troubleshooting Vision not launching or other Vision errors, it may be necessary to clear your cookies. In Internet Explorer, choose Tools ...

Training Benefit Covering Personal Security Our company provides a personal security courses available to all Leo A Daly & LAN employees and th...

We have home use licenses for the 2019 versions of the Building Design Suite Premium, Building Design Suite Ultimate and Infrastructure Design Suite Pre...