Service Desk

We have home use licenses for the 2019 versions of the Building Design Suite Premium, Building Design Suite Ultimate and Infrastructure Design Suite Pre...

Specific Error message when attempting to save in AutoCAD/Civil 3D When attempting to save in AutoCAD or Civil 3D, you receive this specific error me...

Create a custom workspace: Set up the AutoCAD interface exactly as desired. Type CUI in the command line A window pops up. Select the no...

If files are taking up too much space on a users hard drive, and they need to clear up the file space they can send them back to "cloud view only"...

PW Integration keeps disabling in Excel (this will work for all Office add-ins) Set HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Excel\Addins\PWOffice...

User gets this message when trying to file emails to Newforma from Outlook: "Insufficient file system folder permission." Soluti...

Problem: InDesign was having major delays or crashing. Copying the InDesign file off the network share onto the local drive made no difference. It ...

If you are getting this AUTOTURN ERROR Please go to Control Panel -> Programs and check if in there you have the following...

When attempting to access the Paragraph Builder function within Microsoft Word... The following error may occur: "Word was unable to load MasterWorks P...

How to solve “unable to start database engine” message: Go the Control Panel and select the BDE Administrator icon Select the Configuration t...