To add a custom contact to your Cisco Jabber please do the following:


  1. Go to the gear icon
  2. Choose File
  3. Choose New
  4. Choose Custom Contact

  5. Complete the Custom Contact form (you do not have to fill in all the fields, fill in the information you need such as name and phone #). You can edit this contacts profile at any time.  

  6. You can create a custom group to add all your outside contacts to if you wish.


Unfortunately, there isn’t a way to import your contacts from outlook into Jabber at this time, and if you try to call the contact from your outlook information, the call will not actually dial out as the phone number sequence in outlook is not compatible with Cisco Jabber at this time.