Jabber/WebEx/VTC

How to convert Webex Recording to a playable format **Cherwell**
Convert a Recording in Cisco Webex Meetings Suite to Another Format Article ID:p62zmq Last Updated:Sep 26, 2018 Product:Webex Events, Webex Mee...
Thu, Oct 3, 2019 3:07 PM
Webex won't update when trying to invite via outlook **Cherwell**
This is due to a conflict between 2 instances of the webex programs in things i've seen so far. in order to resolve: Uninstall all webex c...
Thu, Oct 3, 2019 3:06 PM
WebEx account not activated, can't access or change existing meeting.
This is most likely due to the user's WebEx account being associated with the previous server lan-inc.webex.com. You'll want to change their ser...
Wed, Oct 9, 2019 8:49 AM
Pull Unity Voicemail as Admin without User Conset (LEGAL REQUEST)
Change User to LOCAL in Unity Change Unity Web Password to something you know Login to Unity PCA https://10.6.10.46/inbox, as user with password i...
Mon, Oct 21, 2019 9:33 AM
WebEx Not Launching
If an error appears that shows Setup was unsuccessful error 23 when opening WebEx, it is probably defaulting to the Microsoft Edge internet browser. ...
Wed, Oct 23, 2019 1:34 PM
Jabber Softphone Problem Dialing External Numbers
Problem: Jabber softphone can dial internal (LAD / LAN) numbers OK but fails on external numbers. Gets "Your call cannot be completed as dialed. Plea...
Wed, Oct 23, 2019 3:25 PM
Forwarding Calls using Jabber
Mon, Nov 4, 2019 1:17 PM
Jabber Profile Picture
How do I change my Jabber photo? You can't. That has to be done by Tim Milan in IT on the back end. Please create a ticket for this reque...
Mon, Nov 4, 2019 1:37 PM
Wrong Name Displayed in Jabber
Problem: Incorrect name is displayed in Jabber for the logged-on user after they sign on. This typically happens for either a new hire or, mor...
Mon, Nov 4, 2019 1:41 PM
Jabber Chat History Location
The Jabber "Reset" option keeps the user's contacts but does wipe all chat history from those contacts. A user may have the chats store in...
Mon, Nov 4, 2019 1:43 PM