Convert a Recording in Cisco Webex Meetings Suite to Another Format

Article ID:p62zmq

Last Updated:Sep 26, 2018

Product:Webex Events, Webex Meetings, Webex Training

Operating System:Mac, Windows Desktop

Release:WBS31, WBS32, WBS33


If you'd like to play a Cisco Webex Meetings, Events, or Training session recording that's in Advanced Recording Format (ARF) on a different device, you can convert the recording to the Windows Media Video (.WMV) format or MPEG-4 format (.MP4).

Make sure the Cisco Webex Network Recording Player for Advanced Recording Format (ARF) files is installed on your computer. If it's not installed, you can download it from the Download file window that appears when you download the recording file. You can also download it from the Downloads page that is available under Support on your Cisco Webex site.

Convert a Recording

  • To Windows Media Format
  • To MPEG-4 Format

Check the Status of Converted Files

If you scheduled your recording to be converted later, you can view information about, and manage scheduled recording conversions.

  1. Double-click the Conversion Manager icon in your Windows task bar.
  2. Select Edit to edit the scheduled conversion time for a pending conversion.
  3. (Optional) Select Delete to delete a pending conversion. When the conversion process is complete, the Conversion complete window appears.

** Imported from Cherwell **