WebEx account not activated, can't access or change existing meeting. : Service Desk

WebEx account not activated, can't access or change existing meeting.

Modified on: Wed, Oct 9, 2019 8:49 AM

This is most likely due to the user's WebEx account being associated with the previous server lan-inc.webex.com.

You'll want to change their server in WebEX Productivity Tools to leoadaly.webex.com and have them login.

They should then be able to access WebEx afterwards.

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