E-Mail

Setting up email on a mobile device
Outlook App If not currently installed, install Microsoft Outlook from the Google Play Store or iTunes. Open Outlook, tap Get Started, and then ta...
Thu, Feb 6, 2020 11:04 AM
Adding Signature to Mobile Version
Copy the existing signature from the following location of the user : C:\Users\your_username\AppData\Roaming\Microsoft\Signatures Open the ...
Wed, Oct 9, 2019 7:42 AM
Outlook Text Size Is Tiny
Only when composing emails, the text is too small to read. Font size is normal. Open a new message, go to the format text tab, and set zoom to 100% ...
Wed, Oct 9, 2019 1:25 PM
Add Shared Outlook Mailbox
After your admin has added you as a member of a shared mailbox, close and then restart Outlook. The shared mailbox should automatically display in your F...
Thu, Nov 7, 2019 11:48 AM
Chinese characters or symbols appear in an email message
This can happen when sending or receiving email with characters that are not supported by the recipients installed character set.  The sender can try ...
Fri, Nov 8, 2019 10:46 AM
Outlook Deletes Meeting Invite after Accepting
Description from Incident 18639: Whenever I accept a meeting, outlook deletes the original email. Is there an option to change so the email isn’t de...
Wed, Oct 9, 2019 11:16 AM
Setup Email - iPhone
1. Go to Settings 2. Select Mail, Contacts, Calendars 3. Add Account 4. Select Exchange 5. Enter Email Address 6. Enter Password If asked: ...
Thu, Apr 15, 2021 4:07 PM
Wrong Name Displayed for Outlook User After Name Change
Problem: Logged on user's name is not displayed correctly in Outlook after a name change. It displays the user's previous name, not the new o...
Mon, Nov 11, 2019 8:10 AM
Sourceone E-mail backup
 # SourceOne works ONLY for emails BEFORE June 2017 # Go to this link: http://sourceone/search/ In SEARCH TYPE enter “My items” Go to DAT...
Sat, Nov 30, 2019 5:31 PM
Outlook Emails Displaying Smaller/Larger on Surface
Problem: Signature or other email elements are displaying smaller or larger on the Surface.   Solution: This happens when the display options ...
Tue, Nov 12, 2019 8:14 AM