Service Desk

-Locate the fonts requested (we more than likely have in our shares folder: \\ladco\shares\software\Fonts) -Go to the user's Control Panel (acce...

The patch below is only for Lumion 7.5 and 8.0. Do not install it if you use a different version. Do not install it if you use 8.3 or 8.5. Lumi...

This could be resolved by the communications replacing certificates: "All, Friday morning [1/11/2019] we replaced certificates on : C...

This is due to the office excel registry being corrupted where it will need to be recreated to resolve to do so: -Open or type Regedit (the user need...

This issue is due to Masterworks being out of date in conjuction with office's latest update. you'll want to make sure that word is closed on...

this is an unfortunate caveat with outlook at this time. Only emails and calendars(.msg/.ics files) can be opened by double clicking outside of the outlook....

This is due to the netlogon service not being on. What you can do is: Connect to the PC that you can't connect to Dameware means via RDP (which w...

-Firstly, you'll want to open up outlook as an administrator in order to remove plugins- This applies to removing the "Adobe Document Cloud ...

Reset the local cache of an Exchange, Outlook.com or IMAP account Lately I’m having some sync issues with my mailbox. For instance, I see several new...

Bugsplat while adding attachment to a file transfer SUMMARY Bug Splat error when when a user clicks Add Files in a file transfer VERSION...