Service Desk

If an employee is having problems access ProjectWise while working on direct access outside of the office, check that they are connected to the following da...

if you have a user with an iPhone and they get an error trying to load the Deltek app using the word document, take the URL out of the document and paste it...

In cases where built-in Microsoft applications (such as photos, sticky notes, calculator, etc.) no longer open, they can be repaired by following these step...

1. When you first launch the software, it will ask you for a licence. Select "login"  2. You will be taken to a login page. Enter your comp...

Problem User does not see the Vehicle Tracking menu or ribbon in Civil 3D after it is installed Solution If Autodesk Vehicle Tracking (AVT) is inst...

Change OneDrive’s Default Opening Behavior for Office Documents Start this process by logging into your OneDrive account on https://onedrive.live.com. For...

Unrecoverable errors in Revit 2020 Structural Models   Problem A Revit project is producing various errors – fatal errors, serious errors and unrecove...

1. Close Revu. 2. Open the Windows Start menu. 3. Type "%LocalAppData%" (without the quotes). 4. Press Enter. 5. From the AppData\Local folder, op...

Arcgis 10.5-10.6 have an issue with Pictometry where the image won't load. This issue is currently on Pictometry's end, but there's a solution. ...

Open Trace 700. Click File, and then select Customized Settings. Change the Default Projects Directory to C:\Users\yourusername\Documents\Trace 700 Pr...