How to Resolve Revit error “Revit cannot run the external application “LAD_Revit_Apps. Information they provided to Revit…”
This error is caused when the Leo A Daly Utilities for Revit (8.03) gets installed with Revit open.
To resolve this error, take the following steps…
- Have user log out of Windows on the problem system
- Remote in using RDP or access directly if local
- Make sure the user is logged off and Revit is closed (use Task Manager)
- Open ARP (Add/Remove Programs in Control Panel) and uninstall LAD Revit 2018 Utilities Install
- Reinstall LAD Revit 2018 Utilities 8.03 from either Software Center, by browsing the CCMCache folder under C:\Windows or by running the installation script (not the .exe) from the Software share. NOTE: if using either of the latter 2 options, use the script with ‘…SCCM’ in the name.
Make sure to open Revit 2018 to confirm the error has been corrected before releasing back to the user