Check the system’s environment variables to determine status of Autodesk environment variables.

To do this, use one of the following methods…

  • In Search, search for and then select: System (Control Panel)
  • Click the Advanced system settings link.
  • Click Environment Variables.
OR 
  • Start > Run type in MSINFO32
  • Expand Software Environment
  • Click on Environment Variables (Note: this can be done remotely using the View > Remote Computer…) 
  • You should see the following variables (they are not grouped together)
    • ADSKFLEX_LICENSE_FILE
    • FLEXLM_TIMEOUT
    • FNP_IP_PRIORITY

    • RSACCELERATOR2016 (this is typical)

    • RSACCELERATOR2018 (this is typical)
    • RSACCELERATOR2019 (this is typical) 
    • RSACCELERATOR2020 (this is typical) 
  • To repair or add missing variables, do one of the following…
    • If remoted into the system either using RDP or direct hands-on, open File Explorer and browse to \\ladco\shares\software\Autodesk.
    • Right-click on the file ADeskEnVarsbyIP.cmd and use the Run as Administrator option
    • In the command window that opens, enter in the value for the office location where the computer normally resides and press Enter
    • You should briefly see some messages that say SUCCESS: Specified value was saved

OR 

    • If remoted into the system using Dameware, open File Explorer and browse to \\ladco\shares\software\Autodesk.
    • SHIFT+Right-click on the file ADeskEnVars.cmd and use the Run as Different User option and enter your credentials
    • In the command window that opens, enter in the value for the office location where the computer normally resides and press Enter
    • You should briefly see some messages that say SUCCESS: Specified value was saved
    • Confirm the correct values were added
Correct values should be 
  • ADSKFLEX_LICENSE_FILE - 27000@10.5.11.236;27000@alsCLS
  • FLEXLM_TIMEOUT - 30000000 
  • FNP_IP_PRIORITY - 6
  • RSACCELERATOR2016 – (Office Acronym)RevitServer
  • RSACCELERATOR2018 – (Office Acronym)RevitServer
  • RSACCELERATOR2019 – (Office Acronym)RevitServer
  •  RSACCELERATOR2020 – (Office Acronym)RevitServer