Obtaining a company linked Autodesk account for access to A360 (aka BIM 360)

To obtain a company linked Autodesk account, please enter a HELPdesk ticket. DO NOT CREATE ONE ON YOUR OWN WITH YOUR COMPANY EMAIL ADDRESS as it will NOT be linked.

  • If you are unsure if you have a company Autodesk account – ASK
  • If you need one – ASK
  • If you have accidentally created one on your own using your company email address, it will not be linked. You must do the following before one can be created for you
    • Login into the Autodesk account you created and change the contact email address to your own personal email address (e.g. [email protected]) and save the changes
    • You should receive a confirmation email sent to that personal address which you must respond to before proceeding
    • Sign out of the Autodesk site and advise via your ticket that you have completed the above
    • Your linked account will be created and you should receive a validation email from Autodesk (watch your Junk Mail folder as they go there sometimes) and respond as directed in the email
    • Sign into your new, linked account

Occasionally, problems occur during the process and if you don’t receive a validation email from Autodesk (make sure to check your Junk email and the Ironport), please update your ticket indicating such and we will have to open a support case with Autodesk to resolve which usually takes one to three days to resolve.

Once you have confirmed your account, you can proceed to the next steps to setup a username only (not email address) login to your Autodesk account which will help with continuity between cloud based and local based files and projects.

To edit/create an A360 username in your Autodesk account so that it matches your username in Revit for access to Cloud functionality from within Revit, do the following...

  1. login into https://360.autodesk.com using your Autodesk account email address and password
  2. confirm you are logged into A360.Autodesk.com

  3. select the small figure in the upper right and select Profile in the bubble that opens
  4. select Security Settings

  5. select Change Username and enter in just your Revit username (should be your network user name) but not the full email address
  6. select Save Username
  7. sign out of your A360 account
  8. open Revit and sign in to A360 from within Revit using only your new username and Autodesk password
  9. you should now be able to Render with no errors
  10. You can now use only the username/password for logging into your Autodesk account