Situation: email user is concerned about dozens or hundreds of sync error notifications in their Sync Issues folder.





  1. This folder is normally hidden. In folder view it becomes visible.
  2. If user's email is working normally and they are receiving and sending emails and can access calendar info THEN IGNORE THESE MESSAGES.
    1. In general: ignore these messages unless there's an serious problem. Laptop users are more prone to getting these sync notifications because of the frequent disconnect to internet resources.
  3. Control + 1 to get out of Folder view back to normal Mail view.