Open gpedit.msc
You may need to set all of these
Computer Configuration > Administrator Templates > System > Logon
Show first sign-in animation
Disabled
Turn off picture password sign-in Enabled
Tun on convenience PIN sign-in Enabled
Computer Configuration > Administrator Templates > System > Windows Components > Biometrics
Allow domain users to log on using biometrics Enabled
Allow the use of biometrics Enabled
Computer Configuration > Administrator Templates > System > Windows Components > Windows Hello for Business
Use a hardware security device Enabled
Use biometrics Enabled
Use Windows Hello for Business Not Configured