Issue:


You would like to know how to remove and reinstall the Microsoft Visual C++ Runtime Libraries in order to correct a problem with your Autodesk software, such as a "general failure" during installation (due to a conflict with installer prerequisites) or any type of misbehavior or crash during normal operation.


Solution:


Uninstalling Visual C++ is done the same as other programs. The different versions and components will be listed in Programs and Features (or Add or Remove Programs for Windows XP). To uninstall Microsoft Visual C++:


  1. Open Programs and Features from the Windows Control Panel (or Add or Remove Programs for Windows XP). A simple way to bring this up on non-Windows XP systems is to type "programs and features" in the search field at the bottom of the Start menu.
  2. In the search field at the top right, type in "c++ redist" (without quotations).
  3. Uninstall everything that shows "Microsoft Visual C++" and "Redistributable" (which should be the entire search results list).
  4. Download and install all of the following:

    • Microsoft Visual C++ 2005 SP1 Redistributable (x86)
    • Microsoft Visual C++ 2005 SP1 Redistributable (x64)
    • Microsoft Visual C++ 2008 SP1 Redistributable (x86)
    • Microsoft Visual C++ 2008 SP1 Redistributable (x64)
    • Microsoft Visual C++ 2010 SP1 Redistributable (x86)
    • Microsoft Visual C++ 2010 SP1 Redistributable (x64)
    • Microsoft Visual C++ 2012 Update 4 Redistributable (x86 and x64)
    • Microsoft Visual C++ 2013 Update 5 Redistributable Package (x86 and x64)
    • Microsoft Visual C++ 2015 Update 3 Redistributable (x86 and x64)


Notes:


  • The file names for each download are the same, so be sure to not overwrite a prior one before installing it. Download one, install it, then download the next, install it, etc.
  • Both the x86 and x64 versions are needed on 64-bit systems. Only the x86 versions will work on 32-bit systems.
  • Beginning with the 2012 version of Visual C++, Microsoft provides the x86 and x64 downloads through the same link. Select both files in the list and download them.
  • Version 2013 of Visual C++ is a special download. From the above link, choose both the x86 and x64 versions for your locale.